Customer Care Consultants

Employer	Sutherland Global Services
Job Title	Customer Care Consultants
Languages	- English - French& English - Spanish - Italian
Country	Egypt
Job Category	Call Center
Job Type	Full Time
Description	- Responsible for processing incoming calls from customer including: Billing, cancellation, product/feature upgrades - Resolve customer issues in a professional and expedient manner using all available resources to handle difficult calls by controlling the call & using proper judgment
Qualifications	- Min. of 1 year Experience in BPOs Companies or Call Center - Fluent in English - Willing to relocate to Alexandria - Excellent Communication Skills - Excellent Presentation Skills - Organized, dependable & detailed oriented - Ability to adapt to a continuously changing fast past environment
Gender	Any
Experience	0 – New Graduate Years.
Salary (L.E.)	1500 - 2500
Job Contact Info.	recruitmentegypt@sutherlandglobal.com